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Hardware devices
Configuration and management
26 articles
What is local access mode?You'll need to use local access mode to activate the web interface to configure your network settings.
How do I connect to my device's web interface?Once local access mode is enabled this article explains how to reconfigure your device's networking settings.
How do I configure my device for the first time?Once your device is online, it's time to start adding your cameras and enabling your video analytics.
How to enable/disable local access mode?A guide to turning local access mode on or off.
I missed the 'new device' notification - how do I setup my device?
How do I add/remove cameras on my device?Find out how to add cameras to your encoding device via our web app.
How do I restrict how long recordings are kept on the device?Find out how to limit the length of time they are held.
How do I change the encryption password for recordings held locally on a device?This article details how to change the encryption password in the device's settings.
How do I change the device timezone?The correct timezone is important if you want to ensure notifications, live streams and historical recordings are time-stamped correctly.
How do I change the device location?A device location allows you to easily locate your link device when using the map functionality in the native companion apps.
How do I erase footage held on the local encoding device?Occasionally you may want to safely erase a storage device for security purposes.
What does Boost upload speed do?Find out what happens when you choose to adjust the video backup speed.
How do I change my device's name?If you have been using a device and you wish to change it's name, it's easy to do.
How can I test my network speed?A guide to understanding your networks capabilities.
What are my device's default network settings?The default configurations for device communications and local access to the device interface.
How do I connect a cellular-enabled device to a 4G network?A walkthrough of how to get your cellular device up and running.
How do I configure my device to connect to a LAN network?A walkthrough of how to connect your device using a broadband connection
How do I connect directly to my device via LAN cable?This article explains how to connect to Local access mode with a direct LAN connection between your device and a PC.
How do backup communications work for my device?Understand more about how communications failover works.