CloudVis Support

Whether you've just received a welcome e-mail or have to setup your first device this page outlines the various steps you should perform to get up and running!

<a href="https://support.cloudvis.com/en/articles/18020-setting-up-my-cloudvis-account">Complete your user registration by clicking the link in your e-mail</a> - once complete you'll be able to login the web app.

<a href="https://support.cloudvis.com/en/articles/17992-how-do-i-enable-reset-two-factor-authentication">Enable 2FA for enhanced security</a> (if it's not already mandatory for your organisation).

<a href="https://support.cloudvis.com/en/articles/14618-installing-a-cloudvis-app">Install any companion apps</a> on your Windows/iOS/Android device.

Learn <a href="https://support.cloudvis.com/en/articles/97861-what-is-my-notification-feed">how to use notifications</a> from your devices.

1. <a href="https://support.cloudvis.com/en/articles/18020-setting-up-my-cloudvis-account">Complete your user registration by clicking the link in your e-mail</a> - once complete you'll be able to login the web app.
2. <a href="https://support.cloudvis.com/en/articles/17992-how-do-i-enable-reset-two-factor-authentication">Enable 2FA for enhanced security</a> (if it's not already mandatory for your organisation).
3. <a href="https://support.cloudvis.com/en/articles/14618-installing-a-cloudvis-app">Install any companion apps</a> on your Windows/iOS/Android device.
4. Learn <a href="https://support.cloudvis.com/en/articles/97861-what-is-my-notification-feed">how to use notifications</a> from your devices.

Are you your organisation's first Administrator? There are a few more things you'll want to setup:

- <a href="https://support.cloudvis.com/en/articles/18023-why-use-groups">What are groups</a> and <a href="https://support.cloudvis.com/en/articles/14577-how-do-i-create-a-new-group">how do I create them</a>?
- Setup <a href="https://support.cloudvis.com/en/articles/97716-how-do-i-configure-two-factor-authentication-for-my-organisation">2FA</a> and <a href="https://support.cloudvis.com/en/articles/72535-using-single-sign-on-sso-for-your-user-accounts">SSO</a> (if desired) before <a href="https://support.cloudvis.com/en/articles/14573-creating-new-user-accounts">inviting your users</a>
- Create <a href="https://support.cloudvis.com/en/articles/96819-how-do-i-apply-notification-schedules">alarm notification schedules</a> to ensure alerts are only sent when required.

Once you've received your device <a href="https://support.cloudvis.com/en/articles/18021-link-gateway-out-of-the-box-set-up">check you have everything you need, get your device out-of-the-box and connected up</a>.

Once online <a href="https://support.cloudvis.com/en/articles/96836-configuring-your-device-for-the-first-time">add your cameras to your device and configure your analytics settings</a>.

1. Once you've received your device <a href="https://support.cloudvis.com/en/articles/18021-link-gateway-out-of-the-box-set-up">check you have everything you need, get your device out-of-the-box and connected up</a>.
2. Once online <a href="https://support.cloudvis.com/en/articles/96836-configuring-your-device-for-the-first-time">add your cameras to your device and configure your analytics settings</a>.

This short quick start guide will list the tasks you need to perform to get up and running.

I've just received my welcome e-mail...

I've got to set up my first device...